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TLUPS

Transitions Lab University Preparatory School

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    • Research Enrichment Program (REP)
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  • Competitions
    • Mathematical Contests
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    • Physics Contests
    • Chemistry Contests
    • Computing Contests
    • Economics Contest
  • Tournaments
    • MPL (MATH PREMIER LEAGUE) 2026
    • Harvard-MIT Math Tournament
    • Berkeley Math Tournament
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  • Contact
    • Complaint
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  • Home
  • About Us
    • Meet Our Director
    • Meet Our Tutors
    • Our Team
  • Programs
    • AMC Training
    • Student Enrichment Program
    • Counselling / Study Abroad Guidance
    • Research Enrichment Program (REP)
    • Activities
  • Competitions
    • Mathematical Contests
    • Biology Contests
    • Physics Contests
    • Chemistry Contests
    • Computing Contests
    • Economics Contest
  • Tournaments
    • MPL (MATH PREMIER LEAGUE) 2026
    • Harvard-MIT Math Tournament
    • Berkeley Math Tournament
    • TIMO
    • Einstein Olympiad
    • ADEPT
    • Academic Olympiad Bundle
  • Result Portal
  • Tiges
    • TIGES e-Magazine
  • Careers
  • News
  • Contact
    • Complaint
    • Feedback
    • Query
    • FAQ

FAQ

What should I do if I’m unable to register because the system is asking me to purchase a competition that I have already bought?
Where can I find the option for dual registration?
How to correct if there are any mistakes in the registration form?
Should the country code be included when entering a phone number?
What should I do if I can’t log in to the exam portal despite entering the correct details?
How can one find out their roll number and get details regarding an examination?
I am not able to find my exam results. What should I do?
What should I do if I’m unable to register because the system is asking me to purchase a competition that I have already bought?

 

  • If you are unable to register for a competition due to the system asking you to repurchase a contest, please ensure:
  • You are trying to register at least five business days after purchasing the contest.
  • You use the registered student ID provided at the time of purchase.
  • There are no spaces before or within your email address when entering it.
  • For further assistance, reach out to [email protected]
Where can I find the option for dual registration?

a) Go to tlups.com

b) Click on Competitions

c) Select your desired competition

d) Scroll down the page, you can see several forms

e) Select ‘Dual Registration’ form from the list.

This option allows students registered for AMC 10-A to also enroll in AMC 10-B and vice versa, as well as for AMC 12-A and 12-B. Sometimes we offer discounts on dual registrations, so please check the page for any active promotions.

How to correct if there are any mistakes in the registration form?

You can request to change the competition if a mistake was made during registration. Please send a mail to [email protected], along with your order details, and the details of what you want to change. Changes are only allowed before the registration deadline, and approvals are subject to availability.

Should the country code be included when entering a phone number?

Yes, please include the country code when entering your phone number to ensure you receive all notifications and updates without interruption. For example, if you are in India, enter the phone number in the format +91 followed by your number.

What should I do if I can’t log in to the exam portal despite entering the correct details?

If you’re unable to log in despite entering the correct details, please try the following steps:

  1. Double-check that there are no extra spaces in your username or password.
  2. Ensure that you use the registered student maiil address
  3. Ensure your internet connection is stable.
  4. Clear your browser’s cache and cookies, then try again.

 

If the issue persists, send an email to [email protected] with your registered email ID, order details and any error messages you’ve received.

How can one find out their roll number and get details regarding an examination?

Since the exam is online, your login credentails will function as your admit number.

I am not able to find my exam results. What should I do?

If you’re unable to locate your exam results:

  1. Check the exam portal, as results will be posted there once they are released.
  2. Verify that you’ve logged in with the correct credentials.
  3. If you’re registered through a school, your school may also provide the results.

 For further assistance, send an email to [email protected]

Transitions Lab University Preparatory School

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